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Princess encourages all guests to learn as much as you can about the local laws and customs of the places you will visit. Good resources are your library, your travel agents, and the embassies, consulates or tourist bureaus of the countries you will visit. In addition, keep track of what is being reported in the media about recent developments in those countries. Contact information for the FBI, U.S. Coast Guard and the National Sexual Assault Hotline is listed below. Embassies or Consulates in the ports visited and contact information for local law enforcement in these ports is listed on your stateroom's TV. A crew appreciation is a daily amount added to your onboard account, which is shared among the many members of our crew in hotel, dining and entertainment throughout the fleet who help make your cruise experience special.
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Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department. We make it easy for you to get to know your ship, so that you can start your vacation on the right foot. With interactive deck plans and virtual tours, you’ll be able to see your ship before you board. Launderette services may be impacted to adhere to the Health and Safety protocols set by the CDC. The simplest way for you to stay healthy is to frequently and thoroughly wash your hands with soap and water, especially before eating and after using the toilet. You'll also find hand sanitizers located throughout the ship for your use after washing your hands.
Crew Appreciation
If we have any questions regarding your claim, we will contact you using the information provided in this request. Please note that requests will be processed within 10 business days and only cover Future Cruise Deposits purchased onboard a previous sailing. Princess will protect travel agent commissions on all bookings that have been paid in full. MONFALCONE, Italy, (April 19, 2024) – Princess Cruises and ship builder Fincantieri today announced the mutual decision to postpone the delivery of the next Sphere Class ship, Star Princess. But again, if you are using Claimyr's automated callback tool, then you will be able to place a call literally anytime during the day and get a callback soon after.
Communication Services
This reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free. As balconies are a hallmark of Princess Cruises, we believe it is important to keep this peaceful space clear of smoke. Violations to this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Keeping with the global trend toward more restrictive smoking policies and honoring the wishes of our guests, we feel this enhances our onboard experience. Princess reserves the right to filter content accessed via the ship's internet services.
Princess Cruises denied us boarding because of a positive COVID test. Where’s our refund?
Movies Under the Stars offers family-friendly options throughout your cruise. Take advantage of our onboard laundry, press-only and professional cleaning service for a nominal fee. All laundry is returned within 48 hours, or on the same day with our express service. Guests should immediately report missing persons and criminal activity to ship’s personnel so appropriate action may be taken to ensure the safety and security of all persons on board. Timely reporting of an incident is also imperative so that necessary law enforcement notifications can be made as expeditiously as possible.
Wi-Fi on cruise ships: What you need to know about internet use on board - The Points Guy
Wi-Fi on cruise ships: What you need to know about internet use on board.
Posted: Fri, 02 Feb 2024 08:00:00 GMT [source]
That's why Princess offers several specialty restaurant options for you to choose from on every ship. With Ocean® Casino you can wager on portals around the ship or play wherever you please – stateroom, poolside, spa, anywhere! Our practice mode uses virtual money so you can get to know our casino games on board when the ship’s casino is closed.
Princess Cruise Lines executive customer service contacts
Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires. You can advise us of your special occasion directly through the MedallionClass® app.
Princess Cruises®
Princess Cruises makes its pitch for Yorktown port of call - Daily Press
Princess Cruises makes its pitch for Yorktown port of call.
Posted: Tue, 15 Aug 2023 07:00:00 GMT [source]
Our pools and sports courts are both child- and family-friendly spaces to be experienced together. Family activities include festivals, entertainment, Discovery at SEA experiences such as Stargazing, dining events and, of course, Movies Under the Stars®. Please contact us with any questions or reservations for specific childcare and family activities. Several countries require special documentation for children traveling with only one parent or with neither parent, and these requirements can change without notice. Many foreign countries require a single parent or guardian to bring a permission slip for the minor to travel abroad. It’s your responsibility to ensure you have the proper documents for all of the countries you’ll visit.
Princess Cruises Headquarters & Corporate Office
The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you need help with any problem, please contact us through this form. Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Princess Cruise Lines. In addition, kosher meals and baby food are available upon advance written request. Any other special diet requests must be authorized in advance by the Princess corporate office. Princess is happy to meet your request for low-sodium, low-fat, low-sugar and vegetarian diets.
On Princess MedallionClass® ships, we offer tracking that lets you know where your child is at any time, thanks to the complimentary, wearable device known as the OceanMedallion™. Also through the MedallionClass® app, you can chat/text with your kids, anywhere on board. We recommend buying baby supplies before embarking on your voyage. Jarred baby food, Stages 1 & 2, can be requested in advance through your Cruise Personalizer. Fresh pureed fruits and vegetables can also be requested in the main dining rooms.
More formal options are also available any time in the main dining room. If you are in a hurry and are eating in the main dining room, please mention this to your waiter and they will accommodate a ‘quick service’ request. When registering for our Camp Discovery Youth and Teen Programs, please add any information you feel would assist our staff in accommodating your child. As part of the registration, there is a section to complete regarding allergies, special needs, medical conditions and more. Under your OceanProfile® click on the “accessibility & dietary requirements” tab.
Get answers to everything from the Best Wi-Fi at Sea and onboard atmosphere to crew appreciation and stateroom services. These three new cruises will open for sale on April 30, 2024. And no, Claimyr doesn't clog the lines or make matters worse.
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